Strix partners the industry's top Value Added Distributors, Resellers and Integrators, providing them with the highest quality training, certification, tools and methodologies to support the most demanding deployments. Strix offers priority assignment of our technical resources and expertise to those support situations where there is a critical impact to customers' business operations. To compliment our customers efforts, Strix Systems utilizes the decades of experience available from our technical staff for the delivery of technical services and customer support to accelerate the delivery of wireless mesh networks to customers world-wide.

TECHNICAL SUPPORT

Strix offers technical support services for firmware and software and advanced replacement for Access/One products.

Please CLICK HERE or send email to support@strixsystems.com with query details.

WARRANTY

Strix Systems' Access/One Network ships with a standard warranty of one year for hardware.

Strix Systems' Access/One Network ships with a standard warranty of 13 months of software upgrades, software maintenance, technical support services, hardware RMA, and general remote diagnostics.

Please CLICK HERE or send email to support@strixsystems.com with RMA details.

PRIORITY ASSIGNMENT

Strix recognizes our customers' reliance upon our products to gain a competitive edge in their respective industries. Therefore Strix offers priority assignment of our technical resources and expertise to those support situations where there is a critical impact to customers' business operations.

PARTNER TOOLS

Once a VAR becomes a Strix Channel/Power Partner, they have access to the Strix Partner Portal, where they are equipped with sales tools, product documentation, competitive comparisons, case studies and support instructions.

Strix Channel/Power Partners please login to the Partner Portal for more downloads.

End Of Life Statement

EWS - 100

Strix Systems is announcing end of life for the CPE series product EWS-100.For more information click here.